Contact Us

Get in Touch

We'd love to hear from you. Feel free to reach out to us with any questions, inquiries, or feedback you may have. Your satisfaction is our priority, and we're here to assist you in any way we can.

Contact Information

If you need to get in touch with us, you can reach us through the following channels:

• Email: florafive@outlook.in
• Phone: +91-62809-37457
• WhatsApp (chat only, no calls): +91 78372 65867

Visit Our Store

If you're in the neighborhood, we invite you to visit our store in person. Our friendly and knowledgeable staff will be delighted to assist you in selecting the perfect fragrance for your needs.

Address: M/S Flora Five, Sirhind-Bassi Road, Opposite Sant Footwear, Sirhind, Fatehgarh Sahib, Punjab 140406

Customer Support

For customer support and assistance, our team is available during our business hours. Please feel free to contact us if you have any questions or require help with your order.

Business Hours: Mon–Fri 9AM – 9PM IST · Sat–Sun 11AM – 9PM IST

Grievance Officer

As required by the Consumer Protection (E-Commerce) Rules, 2020, you can raise any complaint about an order, a product or this website with our Grievance Officer:

• Name: Ramandeep Kaur
• Designation: Grievance Officer, Flora Five
• Phone: +91 62809 37457
• Email: florafive@outlook.in
• Address: M/S Flora Five, Sirhind-Bassi Road, Opposite Sant Footwear, Sirhind, Fatehgarh Sahib, Punjab 140406, India
• Hours: Mon–Fri 9 AM – 9 PM IST · Sat–Sun 11 AM – 9 PM IST

We acknowledge every complaint within 48 hours and resolve it within one month of receiving it.

Connect with Us

Stay updated with our latest products, promotions, and fragrance tips by following us on social media:

• Facebook: Flora Five on Facebook
• Instagram: Flora Five on Instagram

We Value Your Feedback

Your feedback helps us improve our products and services. If you've recently made a purchase or had an experience with us, please consider leaving a review or sending us your thoughts. We appreciate your input.