FAQs
Have a question ? We are here to help.
Is the shipping free?
Shipping is free on every order of ₹499 and above.
Below ₹499, shipping is ₹49 on prepaid orders and ₹99 on Cash on Delivery orders (₹49 shipping + ₹50 COD fee).
Every Cash on Delivery order carries a ₹50 COD fee, whatever the order value. Pay online to skip it. We ship within India only.
When will I receive my item?
As soon as we receive your order, you will get an email confirming it. Orders are dispatched within 1-2 working days, and delivery usually takes 3-7 working days with Delhivery depending on your pincode. You will get a tracking link once your order ships.
Can I change or return my item?
At Flora Five, your satisfaction is our priority. If you’re not in love with the fragrance you received, you can return it within 7 days of purchase for an exchange or store credit. A minimal logistics charge may apply for this service.
For damaged products, we’ve got you covered! If your order arrives in less-than-perfect condition, please contact us immediately through our support channels. We’ll ensure a replacement is sent within 7 working days to make things right.
Shop confidently with Flora Five, where luxury meets care!
